A café manager is responsible for the day-to-day operations of a café. They oversee all aspects of the business including but not limited to: customer service, barista training, stock management, and bookkeeping. This blog provides some of the authentic Café Manager Job Description ideas which will help you get on the right track.
The café manager job description also requires excellent people skills as they will be working closely with customers and staff on a daily basis. They must be able to resolve conflicts quickly and efficiently while maintaining a positive working environment.
Café managers typically work long hours, including weekends and holidays. They must be able to work well under pressure and handle stressful situations calmly.
Roles and Responsibilities of a Café Manager
Customer Service: A café manager is responsible for ensuring that all customers have a positive experience at the café. This includes greeting customers, taking orders, handling complaints, and answering questions.
Barista Training: A cafe manager is responsible for training new baristas and ensuring that all baristas are up to date on the latest coffee trends. This includes teaching them how to make coffee drinks correctly and efficiently.
Stock Management: A café manager is responsible for ordering supplies and keeping track of inventory levels. They must also ensure that all food and drink items are fresh and meet the cafe’s quality standards.
Bookkeeping: A cafe manager is responsible for keeping track of the cafe’s finances. This includes processing invoices, tracking sales figures, and preparing reports for the owner or management company.
Café Manager Job Description
We are a busy café in the heart of downtown. WE are looking for an experienced and organized Café Manager to join our team. The ideal candidate will have experience managing a café or restaurant, be passionate about customer service, and have excellent people skills.
Job Description:
- Manage day-to-day operations of the café including opening and closing procedures, staff management, inventory control, and budgeting
- Ensure that all customers have a positive dining experience by providing outstanding customer service
- Train new staff members on proper café procedures and standards of customer service
- Maintain cleanliness standards in accordance with health department regulations
- Monitor food quality and preparation to ensure that all dishes are prepared to order and meet our high standards of quality
- Assist in menu planning and development as well as developing promotional material for the café
The Successful Applicant:
- 3+ years’ experience managing a café or restaurant
- Strong leadership skills with the ability to motivate and manage staff
- Excellent communication and people skills
- Passionate about delivering outstanding customer service
Offer Details:
- This is a fulltime position offering a competitive salary + benefits package.
Café assistant manager job description
We are a rapidly growing café chain that is looking for an experienced and passionate Café Assistant Manager to join our team! With over 50 locations across the country, we are dedicated to providing our customers with the best possible experience. The ideal candidate will have experience managing a team of café employees and be able to provide excellent customer service.
Job Description:
- Assist the Cafe Manager in day-to-day operations of the café including but not limited to: food preparation, cash management, inventory control, scheduling, etc.
- Ensure that all café employees are providing excellent customer service at all times.
- Handle customer complaints in a professional and efficient manner.
- Train new café employees on company policies and procedures.
- Monitor food quality and safety standards in accordance with health department regulations.
- Perform opening and closing duties as needed.
- Maintain cleanliness standards in both the front and back of house areas.
The Successful Applicant:
- Must have 2+ years of experience working in a fast paced cafe environment
- Must have 1+ year of supervisory experience
- Excellent communication skills both written and verbal
Ability to work weekends and evenings as needed
Offer Details:
- Competitive salary
- Health benefits
- Paid vacation time
- 401k Plan
Café store manager job description
We are a specialty café that has been in business for over 10 years. As we are known for their unique atmosphere and excellent customer service. We are looking for an experienced store manager to join our team.
Job Description:
- The store manager will be responsible for the day-to-day operations of the café, including supervising employees, handling customer inquiries and complaints, and ensuring that the café runs smoothly.
- In addition, the store manager will be responsible for ordering supplies, maintaining inventory levels, and overseeing café maintenance.
- The store manager will also need to develop marketing plans and implement promotional activities to increase sales.
- finally, the store manager will be responsible for preparing financial reports and analyzing data to identify trends and make recommendations to improve café performance.
The Successful Applicant:
- The successful applicant will have at least 3 years of experience managing a café or restaurant.
- In addition, the successful applicant must have excellent customer service skills and be able to handle difficult situations calmly and efficiently.
- Finally, the successful applicant must be organized and detail oriented with strong analytical skills.
Offer Details:
- This is a full time position with a competitive salary and benefits package including health insurance and 401k matching.
Café operation manager job description
We are a successful, growing organization who operate a portfolio of cafes across London. We are now looking for an experienced Café Operations Manager to join our team and help contribute to the continued success of the business.
Job Description:
- The Café Operations Manager will be responsible for managing and developing a team of café managers and assistant managers.
- They will also be responsible for ensuring that all cafes are operated in line with company standards, as well as local health and safety regulations.
- In addition, they will be required to develop new café concepts and oversee the roll-out of these across the business.
- The successful candidate will have experience working in a similar role within the hospitality industry, and will possess excellent people management skills.
The Successful Applicant:
- Experience working in a similar role within the hospitality industry
- Excellent people management skills
- Strong organizational skills
- A passion for coffee!
Offer Details:
- Salary up to £35,000 per annum DOE
- Excellent company benefits
Conclusion:
A café manager is a vital role in any coffee shop or café business. They are responsible for overseeing all aspects of the business including but not limited to customer service, barista training, stock management, and bookkeeping. An excellent people person with great customer service skills is a must for this position as well as being able to work well under pressure in a fast-paced environment. The average salary for a café manager is $35,000 per year.