The Client Services Manager is responsible for managing client relationships and ensuring that all client needs are met in a timely and efficient manner. In this blog we have provided some of the best Client Services Manager Job Description samples which may help you.
This includes developing new business opportunities, maintaining existing client relationships, and overseeing the day-to-day operations of the client service team. The Client Services Manager must be an excellent communicator and have strong organizational skills. They must also be able to work independently and be able to take initiative when needed.
The Client Services Manager position is a critical role in any organization and requires an individual who is both detail-oriented and people-oriented. If you are looking for an exciting and challenging position, then this may be the job for you!
Client Services Manager Job Description
We are international law firm with a strong US presence. The firm has been recognized for its work in a number of areas, including corporate law, litigation, and intellectual property.
Job Description:
- Serve as the main point of contact and liaison between clients and the rest of the internal team
- Empower customers to connect their goals and challenges with the solution in monday.com
- Take ownership of new accounts and manage their onboarding
- Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
- Stay in touch with clients to ensure that they’re realizing the full potential of our software
- Build, own, and execute client success and engagement plans
- Lead cross-functional improvement initiatives and projects
- Represent voice of the customer and influence product development roadmap
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age
Client delivery manager job description
We are a leading international law firm with a strong US presence. The firm has been recognized for its work in a number of areas, including corporate law, litigation, and intellectual property.
Job Description:
- Serve as the main point of contact and liaison between clients and the rest of the internal team
- Empower customers to connect their goals and challenges with the solution in monday.com
- Take ownership of new accounts and manage their onboarding
- Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
- Stay in touch with clients to ensure that they’re realizing the full potential of our software
- Build, own, and execute client success and engagement plans
- Lead cross-functional improvement initiatives and projects
- Represent voice of the customer and influence product development roadma
- MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age
Client servicing job description in event management
We are a leading event management company specializing in corporate events. We are looking for a Client Service Manager to join our team and help with the planning and execution of events.
Job Description:
- The Client Service Manager will be responsible for managing the relationship with clients from start to finish.
- They will be responsible for understanding the client’s needs and requirements, and ensuring that these are meet during the event.
- They will liaise with different suppliers to coordinate all aspects of the event, and will be on site during the event to make sure that everything runs smoothly.
- After the event, they will debrief with the client and get feedback in order to improve future events.
The Successful Applicant:
- The successful applicant must have previous experience working in customer service or a similar role.
- They must have excellent communication skills and be able to build relationships with clients quickly.
- They must be organize and detail oriented, as well as being able to work under pressure.
- Experience in event planning is not essential but would be an advantage.
Offer Details:
- This is a full time permanent position
- Salary is negotiable depending on experience
- Based in London
Client services account manager job description
We are a leading provider of customer management solutions. We are looking for an experienced and motivated Client Services Account Manager to join our team. As the Client Services Account Manager, you will be responsible for maintaining relationships with assign clients, ensuring that their needs are met in a timely and efficient manner.
In this role, you will work closely with other members of the client services team to provide an exceptional level of service to our clients. If you are a detail-oriented individual with excellent communication and interpersonal skills, we want to hear from you!
Job Description:
- Maintain relationships with assign clients and ensure that their needs are meet in a timely and efficient manner
- Work closely with other members of the client services team to provide an exceptional level of service to our clients
- Serve as the primary point of contact for assigned clients and manage all aspects of their account
- Handle incoming inquiries from clients and resolve any issues in a prompt and professional manner
- Monitor client accounts on a daily basis and proactively identify areas of improvement
- Prepare reports on account activity and performance for senior management
- Keep abreast of industry trends and developments and share relevant information with clients
- Assist in the development and implementation of new features/functionality for existing products
- Other duties as assigned
The Successful Applicant:
- Bachelor’s degree in Business Administration or related field preferred
- 2+ years’ experience working in customer service or account management required; experience working in the software industry preferred
- Strong communication, interpersonal, organizational, and time management skills required
- Ability to multitask, prioritize tasks, and meet deadlines in a fast paced environment required
Offer Details:
- Competitive salary + bonus + benefits
Conclusion
I hope you found this blog helpful. It’s my goal to provide you with the most up-to-date information so that you can make an informed decision about your career. If you are looking for more detailed information on how to write a job description or want help tailoring one specifically for your company, please reach out to me or any of our other Career Bliss experts.
We would be happy to assist you in finding the perfect client services manager role and getting started on your career journey.