Top Floor Staff Job Description [Customized Templates]

Have you ever dreamed of working in retail? If so, the role of floor staff might be just the job for you! Floor staff play an important role in helping customers find what they need and keeping the store clean and organized. Let’s take a look at the responsibilities, duties, requirements, and salary associated with being a floor staff member. Find out what the floor staff do in a job description. You can use this template to create your own custom job description.

Responsibilities for Floor Staff

The primary responsibility for floor staff is to assist customers with their shopping needs. This includes helping them locate items in-store, answering questions about products or services, and providing advice on product selection. Additionally, floor staff are often responsible for stocking shelves, cleaning up messes in the store, setting up promotional displays, preparing orders for shipment or delivery, and maintaining inventory records.

Duties of Floor Staff

Floor staff must be knowledgeable about all the products carried by the store they work at. They should be able to explain features and benefits to customers while also making sure they are following all health and safety guidelines. Additionally, floor staff must remain aware of their surroundings at all times; if necessary they should point out any potential hazards to customers as well as take prompt action if any accidents occur.

Requirements for Floor Staff

Most employers require that floor staff have a high school diploma or equivalent degree along with some customer service experience in retail settings. Good communication skills are essential; floor staff should be able to effectively listen to customers’ needs while remaining polite and professional at all times. Physical endurance is also helpful since this job may involve standing for long periods of time as well as lifting heavy objects on occasion.

Salary of Floor Staff

The average salary for a floor staff member is around $11-$15 per hour depending on experience level and location. Most employers offer additional benefits such as paid time off or medical insurance coverage for full-time employees after a certain period of time has passed. Bonuses may also be offered from time to time depending on individual performance or sales goals met by each employee.

Floor Staff Job Description

We are a national retail chain with over 1,000 stores across the country. We are looking for customer-focused individuals to join our team as Floor Staff. As Floor Staff, you will be responsible for providing excellent customer service, stocking shelves, and keeping the store clean and organized. This is a great opportunity for individuals who are passionate about helping others and providing an enjoyable shopping experience.

Job Description:

  • Provide excellent customer service at all times
  • Greet customers as they enter the store and provide assistance with finding items or answering questions
  • Stock shelves and keep the store clean and organized
  • Help customers at the register by bagging items and processing payments
  • Handle returns and exchanges in a friendly and efficient manner
  • Be knowledgeable about products carried in the store in order to make recommendations to customers

The Successful Applicant:

  • Previous experience working in customer service or retail preferred but not required
  • Friendly, outgoing personality with a passion for helping others
  • Ability to work well independently as well as part of a team
  • Excellent communication skills
  • Strong organizational skills with attention to detail

Offer Details:

Full time or part time hours available depending on availability $9-$11 per hour depending on experience Discounts on merchandise

Bar Floor Staff Job Description

We are a popular bar in the heart of downtown that has been serving up cold drinks and good times for over 10 years. We are known for their friendly staff, lively atmosphere, and great happy hour specials. Now looking for outgoing, energetic individuals to join our team as bar floor staff.

Job Description:

  • Greeting customers and taking drink orders
  • Serving food and drinks
  • Handling customer inquiries and complaints in a professional manner
  • Maintaining cleanliness on the bar floor and in the restrooms
  • Restocking supplies as needed
  • Assisting with opening and closing duties as assigned

The Successful Applicant:

  • Must be at least 21 years of age
  • Prior experience working in a bar or restaurant environment preferred but not required
  • Must have a valid driver’s license
  • Ability to stand for long periods of time and lift heavy objects

Offer Details:

  • Competitive hourly wage + tips
  • 15 minute paid breaks per shift

Regal Floor Staff Job Description

We are a busy high street retailer who are currently going through an exciting period of growth. We are now recruiting for a number of positions within their store in order to provide an excellent level of service to their customers.

Job Description:

  • Greeting customers as they enter the store and providing them with any assistance that they may need
  • Answering customer queries in a polite and helpful manner
  • Offering advice to customers on the most suitable products for their needs
  • Processing payments quickly and efficiently at the till point
  • Restocking shelves when necessary
  • Maintaining a clean and tidy work environment at all times

The Successful Applicant:

  • Previous experience working in customer facing role would be beneficial but is not essential as full training will be provided
  • Excellent communication skills
  • A friendly and approachable manner
  • The ability to work well under pressure in a fast paced environment

Offer Details:

  • Full time, permanent contract
  • Competitive salary + commission structure
  • Generous staff discount scheme
  • Opportunities for career progression

Movie Theater Floor Staff Job Description

We area movie theater chain with over 1,000 locations across the United States. We offer a variety of movies to our customers, from new releases to classics. Our theaters are clean and comfortable, and we offer a wide selection of food and drinks.

Job Description:

  • Greeting customers as they enter the theater and directing them to their seats
  • Selling tickets and concessions
  • Checking customer IDs for R-rated movies
  • Cleaning the theater before and after showings
  • Answering customer questions and resolving complaints

The Successful Applicant:

  • Must be at least 18 years old
  • Must have a high school diploma or equivalent
  • Must be able to stand for long periods of time
  • Must be able to lift up to 50 lbs

Offer Details:

  • Part-time positions available
  • Flexible hours


Working as a floor staff member can be both rewarding and challenging; it takes hard work but can lead to great opportunities down the line! By understanding the responsibilities, duties, requirements & salary associated with this type of job position you can make an informed decision when considering becoming part of this profession. Good luck!

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