Top Hostess Job Description Examples

Waitressing is one of the most common first jobs. Many people who have never worked in the service industry assume that being a waitress is an easy job. After all, how hard can it be to take someone’s order and bring them their food? In this blog we have provided some of the top Hostess Job Description examples which will help you succeed in your career.

As it turns out, being a waitress is not as easy as it looks. In addition to taking orders and serving food, waitresses are responsible for a wide range of other tasks. They are responsible for making sure that the dining room is clean and presentable, that the customers are happy, and that the other employees are doing their job.

In short, being a waitress is a demanding job that requires multitasking, customer service skills, and the ability to stay calm under pressure. If you’re thinking about becoming a waitress, then you need to know what the job entails. Read on to learn more about the duties and responsibilities of a waitress, as well as the skills and qualifications you need to succeed in this role.

What Does a Hostess Do? The Job Description Explained

  • The hostess is responsible for greeting guests as they arrive at the restaurant and seating them at their table.
  • They may also be responsible for taking phone calls and reservations, as well as answering any questions that guests might have about the menu or the restaurant.
  • In some cases, the hostess may also be responsible for preparing drinks or delivering food to guests’ tables. In larger restaurants, there may be several hostesses on staff who are responsible for different tasks.
  • For example, one hostess might be responsible for seating guests while another hostess handles phone calls and reservations.
  • Some restaurants also have separate positions for “greeters” and “seaters.” The greeter’s job is simply to greet guests as they arrive at the restaurant and seat them at their table.
  • The seater’s job is to take phone calls and handle reservations.
  • In some cases, both positions may be combined into one role.

Duties and Responsibilities of a Hostess

  • Greeting guests as they arrive at the restaurant
  • Seating guests at their table
  • Taking phone calls and reservations
  • Answering any questions that guests might have about the menu or the restaurant
  • Preparing drinks or delivering food to guests’ tables

Qualifications and Skills of a Hostess

  • High school diploma or equivalent (GED) certificate required no experience necessary
  • Although most hostesses are trained on the job, some restaurants may require applicants to have a high school diploma or equivalent (GED) certificate.
  • No experience is necessary to apply for this position, although training will be provided by the employer.
  • Interpersonal communication customer service ability to stay calm under pressure
  • As a hostess, you will need strong interpersonal communication skills in order to effectively interact with guests.
  • You should also have excellent customer service skills in order to create a positive dining experience for guests.
  • Finally, it is important that you remain calm under pressure in order to effectively handle any stressful situations that might arise.

Hostess Job Description

We are a Michelin-starred restaurant in the heart of London. We are looking for a hostess to join our team and help provide an exceptional dining experience for our guests.

Job Description:

  • Greeting guests as they arrive and seating them at their table
  • Managing reservations and waiting lists
  • Dealing with enquiries and requests from guests in a professional and friendly manner
  • Providing information about the menu and wine list to guests
  • Ensuring that the dining area is clean and tidy at all times
  • Assisting with other duties as required, such as serving food and drinks, setting up tables etc.

The Successful Applicant:

  • Previous experience working as a hostess or in a customer service role
  • Excellent communication skills
  • A positive, friendly attitude
  • The ability to stay calm under pressure

Offer Details:

  • This is a great opportunity to join a prestigious organization and progress your career within the hospitality industry.
  • Salary will be based on experience.

Restaurant host job description

We are a popular seafood restaurant in the heart of downtown Boston. As we are known for their fresh, local seafood, and friendly atmosphere. We are looking for a qualified candidate to fill the position of host.

Job Description:

  • Greet guests as they arrive and seat them at their tables
  • Answer any questions that guests may have about the menu or the restaurant
  • Help with reservations and special events as needed
  • Keep the dining room clean and organized at all times
  • Assist waitstaff and servers with anything they may need throughout the shift
  • Thank guests as they leave and invite them to come back again soon!

The Successful Applicant:

  • Previous experience working as a host or in customer service is preferred but not required
  • Must be able to stand for long periods of time and be comfortable moving around quickly
  • Must be outgoing and friendly, with a positive attitude
  • Must be able to work well under pressure in a fast paced environment

Offer Details:

  • This is a full time position
  • Hours will vary depending on business needs, but generally fall between 11am and 10pm
  • Salary will be $13/hour + tips

Lobby hostess job description

We are a 5* hotel in Central London. We are looking for a professional and experienced Lobby Hostess to join our team on a full-time permanent basis. The successful candidate will be responsible for greeting guests, providing concierge services and acting as first point of contact for all visitors to the hotel.

Job Description:

  • Greeting guests and visitors to the hotel in a professional and friendly manner
  • Providing concierge services such as booking taxis, restaurant reservations etc.
  • Acting as first point of contact for all visitors to the hotel, providing information about facilities and services available
  • Liaising with other departments within the hotel to ensure that guests’ needs are met in a timely and efficient manner
  • Maintaining an up-to-date knowledge of events and attractions in the local area in order to provide accurate information to guests
  • Assisting with luggage storage and retrieval when necessary
  • Undertaking any other reasonable duties as requested by management

The Successful Applicant:

  • Previous experience working as a lobby hostess or similar role within a luxury setting is essential for this role
  • Excellent customer service skills with the ability to deal with enquiries both face-to face and over the phone
  • Exceptional written and verbal communication skills
  • Strong organization skills with the ability to multitask whilst maintaining attention to detail
  • A positive attitude with the ability work well under pressure

Offer Details:

  • In return, my client is offering an competitive salary plus excellent benefits.
  • This is an exciting opportunity for an experienced lobby hostess to join one of London’s most prestigious hotels.

Lead hostess job description

We are Michelin-starred restaurant in the heart of London. We are looking for an experienced and passionate Lead Hostess to join our team. The ideal candidate will have experience working in a high-end restaurant and be able to provide 5* customer service at all times.

Job Description:

  • Greeting guests as they arrive at the restaurant and seating them at their table
  • Managing reservations and dealing with enquiries over the phone and in person
  • Providing information about the menu and wine list to guests
  • Taking orders and serving food and drink in a professional manner
  • Dealing with complaints in a calm and efficient manner
  • Ensuring that the dining area is clean and tidy at all times
  • Supervising junior members of staff such as waiters/waitresses

The Successful Applicant:

  • Previous experience working as a host/hostess in a high end restaurant is essential
  • Excellent communication skills both written and verbal
  • A passion for delivering 5* customer service
  • Strong organizational skills with the ability to multi task
  • An excellent team player who is also able to work well independently
  • A positive attitude with a willingness to learn new things
  • Flexible availability including evenings, weekends, bank holidays etc.

Offer Details:

  • This is an excellent opportunity for an experienced Lead Hostess to join a Michelin starred restaurant in central London.
  • In return, they offer competitive salary (dependent on experience) + tips + meals on shift + training & development opportunities.

Conclusion:

In conclusion, being a Hostess is a crucial role in the hospitality industry. It requires a unique combination of excellent customer service skills, organizational abilities, and attention to detail. The Hostess is the first point of contact for guests and sets the tone for their dining experience. It’s a challenging yet rewarding job that requires dedication and passion for the industry.

We hope this post has provided you with a clear understanding of the Hostess job description and what it entails. If you have any questions or would like to share your experiences as a Hostess, we encourage you to leave a comment below. Additionally, visit our site for more comprehensive job descriptions and career resources in the hospitality industry.

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