A service advisor is the liaison between a automotive service department and its customers. They are responsible for greeting customers, scheduling service appointments, documenting concerns and requests, and communicating with technicians about repairs. In this blog we have provided some Service Advisor Job Description samples which may help you.
Service advisors must be able to upsell services and educate customers about preventative maintenance. As a result, they need to have excellent customer service skills and knowledge about automotive systems. Service advisors typically work in dealerships or repair shops, and most companies require at least some experience in the automotive industry.
If you have strong people skills and a passion for cars, a career as a service advisor might be right for you.
Service Advisor Job Description
We are a market leader in the automotive industry, providing services to customers across the globe. We are currently seeking a Service Advisor to join our team.
Job Description:
- Serve as the primary point of contact for customers seeking service on their vehicles
- Educate customers on service options and pricing
- Schedule appointments and coordinate with technicians
- Keep track of customer records and update as needed
- Follow up with customers after service is completed
- Handle customer complaints in a professional manner
The Successful Applicant:
- Previous experience working in customer service
- Strong communication skills
- Ability to work well under pressure
- Organized and detail oriented
- Team player
Offer Details:
- Competitive salary and benefits package
- 401k plan
- Medical, dental, and vision coverage
- Paid time off
Customer service advisor job description
We are a leading provider of customer service and support solutions. We are currently seeking a Customer Service Advisor to join our team. The Customer Service Advisor will be responsible for providing excellent customer service and support to customers.
This position will require the ability to work independently and as part of a team. The ideal candidate will have strong communication skills, be detail oriented, and have the ability to multitask.
Job Description:
- Provide excellent customer service and support to customers
- Respond to customer inquiries via phone, email, and chat
- Investigate and resolve customer issues
- Maintain knowledge of products and services
- Escalate complex issues to supervisors or managers as needed
- Other duties as assigned
The Successful Applicant:
- Strong communication skills (verbal and written)
- Detail oriented with the ability to multitask in a fast paced environment
- Ability to work independently as well as part of a team
Offer Details:
- Competitive salary
- Excellent benefits package
- 401k with company match
- PTO
Automotive service advisor job description
We are a well-respected name in the automotive industry, and looking for an experienced Service Advisor to join our team. The successful candidate will be responsible for providing excellent customer service and maintaining relationships with clients.
This is a fantastic opportunity to work with a company that offers great career progression opportunities.
Job Description:
- Providing excellent customer service and maintaining relationships with clients
- Answering phone calls and emails from customers regarding their vehicles
- Scheduling appointments for customers and ensuring that they receive the best possible service
- Advising customers on the repair and maintenance of their vehicles
- Liaising with workshop staff to ensure that repairs are carried out efficiently and effectively
- Ensuring that all work is completed to the highest standards
- Maintaining up-to-date knowledge of products and services offered by the company
The Successful Applicant:
- Previous experience working as a Service Advisor or in a similar role within the automotive industry
- Excellent communication skills, both written and verbal
- Strong organizational skills and the ability to multitask
- A positive attitude and a dedication to providing outstanding customer service
Offer Details:
- Salary negotiable depending on experience
- Company car provide
- Pension scheme
Car service advisor job description
We are a car service company that has been in business for over 10 years. We are looking for a Car Service Advisor to join our team.
Job Description:
- The Car Service Advisor will be responsible for providing excellent customer service to our clients.
- They will need to be able to troubleshoot and resolve any issues that our clients may have with their car.
- They will also be responsible for scheduling appointments and coordinating with the other members of the team.
- The Car Service Advisor will need to have excellent communication skills and be able to work well under pressure.
The Successful Applicant:
- Must have at least 2 years of experience working as a Car Service Advisor
- Must have excellent communication skills
- Must be able to work well under pressure
- Must have great customer service skills
Conclusion:
I hope you found this blog helpful. If you are interested in becoming a service advisor, or want to know more about what the job entails, be sure to check out our other blog posts on the subject. We have detailed information on how to become a service advisor and what the day-to-day responsibilities of the job are.
If you’re still curious about what it’s like to work as a service advisor at Joe’s Garage, we have plenty of interviews with current and former employees on our website. So whatever your question may be, chances are we have an answer for you. Thanks for reading!