A teller is the first face of the bank that a customer sees when they walk in, so it’s important to be professional and courteous at all times. A teller’s job is to provide excellent customer service while processing transactions quickly and accurately. This includes tasks such as cashing checks, making deposits and withdrawals, and issuing loans. This blog includes some Teller Job Description examples to help you choosing the best for you.
Tellers must be able to identify fraudulent activity and flag suspicious transactions. They also need to be well-versed in bank products and services so that they can provide information to customers and refer them to the appropriate resources. Excellent communication, math, and customer service skills are essential for success in this role.
Teller Job Description
We are a leading international bank with operations in over 50 countries and a history that dates back over 150 years.
We offer a wide range of banking services for both personal and business customers, including savings and checking accounts, loans and credit products, foreign exchange services, and more.
Job Description:
- The teller is responsible for providing excellent customer service while accurately processing transactions such as deposits, withdrawals, transfers, check cashing, etc.
- The teller will also be responsible for identifying sales opportunities to refer clients to the appropriate banker or financial advisor.
- Additional responsibilities include maintaining cash drawer limits and Balancing ATM machine daily.
- The teller must possess strong communication skills as they will be required to interact with clients on a daily basis.
The Successful Applicant:
- A minimum of 1 year experience working in retail banking or related field
- Strong communication skills
- Excellent customer service skills
- Ability to identify sales opportunities
- Accuracy and attention to detail
Offer Details:
- Full time role Monday
- Friday 9am – 6pm
- Salary DOE
Bank teller job description
We are a leading global investment bank with a strong and profitable private banking business. We are present in all major financial centers around the world.
The group has over 2,000 relationship managers serving both wealthy individuals and intermediary clients such as family offices and private banks in our three home markets of Switzerland, the United Kingdom and Singapore.
Job Description:
- The primary role of the bank teller is to provide excellent customer service while accurately processing customer transactions.
- Other responsibilities include cross-selling bank products and services, maintaining cleanliness standards for the lobby area, and providing support to fellow tellers during busy periods.
- The ideal candidate will be comfortable working with numbers and have previous experience in a fast-paced customer service environment.
- This is a full-time position requiring flexibility to work evenings and weekends as needed.
The Successful Applicant:
- Previous experience working in a customer service environment
- Strong communication skills
- Comfortable working with numbers
- Ability to stay calm under pressure
- Flexible schedule including evenings and weekends
Offer Details:
- This is a full time permanent role offering an attractive salary package + benefits depending on experience and qualifications.
Head teller job description
We are a leading financial institution in the United States with operations spanning more than 2,000 branches across the country.
As we offer an array of products and services including retail banking, commercial banking, and wealth management. We are looking for a Head Teller to join our team and lead teller operations at one of their branches.
Job Description:
- The Head Teller will be responsible for overseeing teller operations at one of our client’s branches.
- They will ensure that tellers provide excellent customer service and perform their duties in compliance with all policies and procedures.
- The Head Teller will also be responsible for training new tellers and providing feedback to tellers on their performance.
- In addition, the Head Teller will be responsible for balancing the branch’s cash drawer on a daily basis.
The Successful Applicant:
- The successful candidate will have previous experience working as a teller or in another role within retail banking operations.
- They must possess excellent customer service skills and be able to resolve customer inquiries in a professional manner.
- The candidate must also be able to work well under pressure and handle multiple tasks simultaneously.
- Finally, the candidate must be able to train new Tellers on bank policies and procedures.
Offer Details:
- This is a full-time role that offers a competitive salary and benefits package including medical, dental, and vision insurance, as well as 401k matching
Senior teller job description
We are a family-owned community bank that has been in business for over 100 years. As we are headquartered in the Midwest and have branches throughout the region.
We offer a full range of banking products and services, including personal and business checking and savings accounts, loans, credit cards, and more.
Job Description:
The Senior Teller will be responsible for providing exceptional customer service to bank customers. The Senior Teller will perform teller transactions accurately and efficiently while maintaining a high level of customer service.
You will also be responsible for identifying sales opportunities for new products and services and referring them to the appropriate bankers. In addition, the Senior Teller will maintain an awareness of security risks and report any suspicious activity to the appropriate authorities.
The Successful Applicant:
- At least 2 years of teller experience at a financial institution
- Cash handling experience
- Strong customer service skills
- Ability to identify sales opportunities
- Excellent communication skills
- High school diploma or equivalent required; college degree preferred but not required
Offer Details:
- Salary starting at $17 per hour plus opportunity for bonuses based on individual performance and branch goals met/exceeded
Conclusion
I hope you found this blog helpful. It can be difficult to know what goes into a job description or which skills are required for a certain position. By taking the time to understand the different aspects of a teller role, you can start to focus your job search in the right direction and get closer to landing your dream job. Thanks for reading!