A travel counselor is responsible for assisting clients with planning and booking travel arrangements. They may work in a retail setting, such as a travel agency, or they may work independently. Either way, their goal is to help clients have the best possible experience while traveling. To do this, they must be familiar with a wide range of destinations, accommodations, and transportation options.
They must also be able to provide helpful advice on visas, vaccinations, and other travel requirements. In addition, they often work with clients to custom-design trip itineraries that meet their unique needs and interests. For many people, becoming a travel counselor is the perfect way to turn their passion for travel into a career.
Travel Counselor Job Description
We are a global provider of travel services. We are looking for a Travel Counselor to join our team. The Travel Counselor will be responsible for providing excellent customer service to clients and customers. The ideal candidate will have experience in the travel industry and will be able to provide support .
With booking travel, managing itineraries, and providing general information about destinations. This is a great opportunity for someone who is passionate about travel and enjoys working in a fast-paced environment.
Job Description:
- Provide excellent customer service to clients and customers
- Book travel arrangements for clients and customers
- Manage itineraries for clients and customers
- Provide general information about destinations to clients and customers
- Handle customer inquiries and complaints in a professional manner
- Upsell additional products and services to clients and customers
- Meet sales targets set by management
The Successful Applicant:
- Must have experience in the travel industry
- Excellent customer service skills
- Strong communication skills
- Ability to upsell additional products and services
- Must be able to work in a fast paced environment
Offer Details:
- [Competitive salary + commission]
Travel counselor duties and responsibilities
We are a market leader in the travel industry, with a long-standing reputation for excellence. We are looking for an experienced and detail-oriented Travel Counselor to join our team. In this role, you will be responsible for providing comprehensive travel counseling services to our clients. You will work closely with clients to understand their needs and preferences.
Provide them with customized travel solutions that meet their requirements. You will also be responsible for making sure that all travel arrangements are made in accordance with company policies and procedures. If you are detail-oriented, have excellent customer service skills, and are passionate about helping people plan amazing vacations, we want to hear from you!
Job Description:
- Provide comprehensive travel counseling services to clients, including but not limited to trip planning, hotel bookings, flight reservations, car rentals, etc.
- Understand client needs and preferences, and provide them with customized travel solutions that meet their requirements.
- Ensure that all travel arrangements are made in accordance with company policies and procedures.
- Handle customer inquiries and complaints in a professional and efficient manner.
- Keep up to date on latest industry trends and developments.
- Perform other duties as assigned by management.
The Successful Applicant:
- Must have at least 2 years of experience working as a Travel Counselor or similar role
- Excellent customer service skills
- Strong attention to detail
- Excellent written and verbal communication skills
Offer Details:
- Salary : $45000 – $50000 per year + benefits
- Location : Remote
- Job Type : Full Time
Job description of travel counselor
We are a market leader in the travel industry, and we are looking for a Travel Counselor to join our team. This is a great opportunity for someone who is passionate about travel and wants to help others plan their dream vacations.
The Travel Counselor will be responsible for providing world-class customer service to clients, as well as helping them choose the right travel products and services.
Job Description:
- Provide world-class customer service to clients via phone, email, and chat
- Help clients choose the right travel products and services based on their needs and budget
- Plan and book custom itineraries for clients, including flights, hotels, tours, and activities
- Keep up to date on the latest travel trends and destination information
- Handle customer inquiries and complaints in a professional manner
- Upsell additional products and services to customers when appropriate
The Successful Applicant:
- Must have excellent verbal communication skills in English
- Must have strong written communication skills
- Must be able to work independently with little supervision
- Must be detail oriented
- Must be organized
- Must have strong customer service skills
- Previous experience working in the travel industry is preferred but not required
- High school diploma or equivalent required; college degree preferred but not required
Offer Details:
- Full time role Monday through Friday 9am to 5pm EST Competitive salary
- Commission
- Full benefits package including medical, dental, vision
- 401k company match Paid vacation days starting at 2 weeks per year
American express travel counselor job description
American Express is a diversified global travel, financial and network services company founded in 1850. It is a world leader in charge and credit cards, Travelers Chequeens, travel, financial planning, business services, insurance and international banking.
Job Description:
- Serve as the main point of contact for American Express Business Travel clients
- Empower customers to connect their goals and challenges with the solution in monday.com
- Take ownership of new accounts and manage their onboarding
- Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
- Stay in touch with clients to ensure that they’re realizing the full potential of our software
- Build, own, and execute client success and engagement plans
- Lead cross functional improvement initiatives and projects
- Represent voice of the customer and influence product development roadmap
- Partner Product team on cross sell and upsell opportunities
The Successful Applicant will have:
- 3+ years of B2B SaaS customer success or account management working with accounts of various sizes
- Excellent written and verbal communication skills
- High energy and positive attitude
- Ability to take initiative and adapt Prior experience in strategy consulting preferred Strong customer facing and presentation skills with the ability to maintain credibility.
- Senior leadership BA or BS degree from an accredited university
Offer Details:
- Competitive salary and equity packages.
- Comprehensive health coverage(medical, dental ,and vision). Online mental health therapy
Conclusion:
I hope you found this blog helpful in understanding the role of a travel counselor and what is involved in the job. If you are interested in becoming a travel counselor, please reach out to me for more information or visit our website to learn more about our training program. We would be happy to help you get started on your career as a travel counselor!